Privacy Policy

Privacy Policy Last updated: 13.04.2025

At Ecomdesignlab.ai ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

1.Who We AreEcomdesignlabBusiness Address: GermanyEmail: support@ecomdesignlab.aiWe are the Data Controller of your personal data under the GDPR.

2. What Data We CollectWhen you use our services, we may collect:Account InformationNameEmail addressCompany name (optional)Billing informationUploaded ContentImages you upload to the platform (e.g. product photos)Generated DataAI-generated images and metadata related to your projectUsage DataIP addressBrowser type and devicePages visited and time spentLog files and analytics dataSupport CommunicationsEmail interactions and support requests

3. How We Use Your DataWe use your data to:Provide our AI-powered image generation servicesProcess payments and fulfill ordersCommunicate with you about your account or support requestsImprove our platform performance and user experienceComply with legal obligationsWe do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)We process your personal data based on:Contract: To deliver the services you requestedConsent: When you explicitly give it (e.g., for newsletters)Legal Obligation: To comply with the lawLegitimate Interest: For service improvement and security

5. Sharing Your DataWe may share data with trusted third-party providers who assist with:Payment processing (Polar)Email deliveryCloud storage and hostingAnalytics tools (Google Analytics, Pirsch Analytics, Plausible)All third parties are GDPR-compliant and contractually obligated to protect your data.

6. Data RetentionWe retain your data only as long as necessary to provide our services and comply with legal obligations.You may request deletion of your data at any time by contacting support@ecomdesignlab.ai.

7. Your Rights (Under GDPR)You have the right to:Access your personal dataCorrect or update inaccurate dataRequest deletion of your dataRestrict or object to processingRequest data portabilityWithdraw consent (where applicable) Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at support@ecomdesignlab.ai.

8. Data SecurityWe implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.This includes: SSL encryptionAccess controlsSecure data storage and transmission

9. Cookies and TrackingWe use cookies and similar technologies to:Analyze traffic and usage patternsImprove site functionalityRemember your preferencesYou can manage cookie preferences through your browser settings.

10. International TransfersIf data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

11. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.

12. Changes to This PolicyWe may update this Privacy Policy to reflect changes in law or service updates. We will notify you of significant changes via email or on our website. Still Have Questions?Email us anytime at support@ecomdesignlab.ai